Terms & Conditions

1. Agreement

By commissioning work, accepting a proposal or paying an advance, you agree to these terms together with the signed proposal, which prevails on any conflict.

2. Scope of work

Every engagement is defined by a written deliverable list. Anything not listed is out of scope and is quoted separately as a change request before work begins.

3. Client responsibilities

Timely delivery depends on your inputs.

• Content, assets, credentials and approvals within agreed windows.
• A single named decision-maker for sign-offs.
• Third-party licence and subscription costs (hosting, plugins, APIs, fonts).

4. Fees and payment

Standard schedule is 40% on commencement, 40% at build milestones and 20% before launch. Retainers are billed monthly in advance. All fees are exclusive of GST. Invoices are due within seven days; overdue amounts may attract 1.5% monthly interest and a pause of active work.

5. Timelines

Estimates assume responsive feedback. Delays in client input, scope changes or third-party approvals shift delivery dates proportionally.

6. Revisions

Each phase includes two rounds of revision within the approved direction. Additional rounds or a change of direction after sign-off are billed at our prevailing hourly rate.

7. Intellectual property

On receipt of final payment, all custom code, design files and content produced for you transfer to you in full. We retain ownership of pre-existing frameworks, internal libraries and tooling, licensed to you perpetually for use in the delivered product.

8. Confidentiality

Both parties keep commercial and technical information confidential during and after the engagement. We sign a separate NDA on request before commercial discussions.

9. Portfolio rights

Unless you ask us in writing not to, we may show the delivered work in our portfolio and case studies. Confidential metrics are never published without approval.

10. Warranty and support

We fix defects in delivered functionality free of charge for 30 days after launch. The warranty excludes issues caused by third-party changes, unauthorised edits or hosting outside our control.

11. Limitation of liability

Our aggregate liability is limited to the fees paid for the affected engagement. We are not liable for indirect, incidental or consequential loss, including loss of profit, data or goodwill.

12. Termination

Either party may terminate with 15 days' written notice. You pay for all work completed to the termination date; we hand over deliverables produced up to that point.

13. Governing law

These terms are governed by the laws of India. Courts at Nagpur, Maharashtra have exclusive jurisdiction. Questions: hello@brandkul.com.