Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our website or services.

Personal Information:

• Full Name
• Company Name
• Mobile Number
• Email Address
• Business Address
• GST Number (if applicable)
• Social Media Links
• Website URL
• Billing Information
• Payment Details (processed securely by payment providers)

2. Project Information

When you request a quotation or start a project, we may collect:

• Project Requirements
• Uploaded Documents
• Images
• Videos
• Logos
• Design References
• Business Information
• Technical Credentials (if provided)
• Domain & Hosting Details
• API Credentials
• Project Files

3. Technical Information

We automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Date & Time of Visit
• Pages Visited
• Referral Source
• Session Information
• Cookies
• Analytics Data

4. How We Use Your Information

We use your information to:

• Deliver our services
• Create quotations and invoices
• Manage projects
• Create customer accounts
• Process payments
• Provide customer support
• Improve website performance
• Respond to enquiries
• Send project updates
• Provide technical assistance
• Improve our products and services
• Prevent fraud and misuse
• Comply with legal obligations

5. Client Portal Information

If you use our Client Dashboard or Project Portal, we may store:

• Login Information
• Project Status
• Uploaded Files
• Project Discussions
• Invoices
• Quotations
• Payment Records
• Support Tickets
• Activity History

6. AI Features

BrandKul offers AI-powered tools including AI Content Generation, AI Business Assistant, AI Project Recommendations, AI Proposal Generator, AI Blog Generator and AI Workflow Automation.

Information submitted to these tools is used solely to generate the requested output and improve your experience. We do not intentionally use your confidential project data to train public AI models.

7. Cookies

Our website uses cookies to:

• Improve user experience
• Remember preferences
• Analyze website traffic
• Maintain login sessions
• Improve website performance

8. Payments

Payments are processed using secure third-party payment providers.

BrandKul does not store your debit card, credit card, banking credentials, UPI PIN, or payment passwords. Payment providers maintain their own privacy policies.

9. Third-Party Services

Our website may integrate with third-party services such as:

• Google Analytics
• Google Search Console
• Google Maps
• Meta Platforms
• WhatsApp Business
• Razorpay
• Stripe
• PhonePe
• Cloudflare
• SMTP Providers
• Cloud Hosting Providers
• AI Service Providers
• Other APIs required for project functionality

10. Data Security

BrandKul follows industry-standard security practices including:

• SSL Encryption
• Secure Servers
• Firewalls
• Access Control
• Role-Based Permissions
• Database Protection
• Regular Backups
• Malware Monitoring

11. Data Retention

We retain personal information only for as long as necessary to provide services, meet legal obligations, resolve disputes, maintain business records and improve customer support.

When data is no longer required, it is securely deleted or anonymized where practical.

12. Sharing of Information

BrandKul does not sell, rent, or trade your personal information. We may share information only when necessary with:

• Hosting Providers
• Payment Processors
• Cloud Service Providers
• Domain Registrars
• Government Authorities (where legally required)
• Legal Advisors
• Technology Partners involved in service delivery

13. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials, OTPs, passwords (if applicable), and any project access details.

BrandKul is not responsible for unauthorized access caused by the user's negligence.

14. User Rights

Depending on applicable laws, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your information
• Delete your information (subject to legal and contractual obligations)
• Restrict certain processing
• Withdraw consent where applicable

15. Marketing Communications

We may send:

• Project Updates
• Service Announcements
• Promotional Offers
• Product Updates
• Technical Notifications
• Newsletters

16. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

17. External Links

Our website may contain links to third-party websites. BrandKul is not responsible for the privacy practices, security, or content of external websites.

Users should review the privacy policies of those websites separately.

18. International Users

If you access our services from outside India, you acknowledge that your information may be processed and stored in India or other jurisdictions where our service providers operate.

19. Legal Compliance

We may disclose information if required to:

• Comply with applicable laws
• Respond to lawful requests from authorities
• Protect our legal rights
• Prevent fraud
• Protect public safety
• Enforce our Terms & Conditions

20. Changes to this Privacy Policy

BrandKul may update this Privacy Policy from time to time. Any updates will be published on this page with the revised "Last Updated" date.

Continued use of our website after changes constitutes acceptance of the updated Privacy Policy.

21. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

• Website: https://brandkul.in
• Email: support@brandkul.in
• Phone: +91 62643 53435